Kaitlyn and I love food; take that above photo of us as proof. We’re often conflicted about leaving reviews for restaurants, however. Kaitlyn has never written a Yelp review, whereas I’ve written only one. We worry about reviews as a whole. Should everyone be a reviewer? Are people good? Do they want to intentionally ruin each others’ livelihoods?
For this week’s episode of Why’d You Push That Button, we look into restaurant reviews and why people leave them. We talk to a Yelp Elite member, Dominek, as well as a restaurant owner named Benham about how Yelp affects their lives. Then we take our questions to Brian Boshes, product manager of contributions and community, who explains why he thinks people leave reviews and whether they’re tearing apart the fabric of our society.
(sent via text by Ashley Carman)